Privacy Policy

1) Information We Collect

We may collect information you provide directly, information collected automatically from your device/browser, and information we receive in the course of providing services.

A) Information you provide

• Contact details (name, email address, company/organization, and message content)
• Project details (goals, timelines, preferences, audience, brand context, and references)
• Billing or administrative information when you purchase services (as applicable)

B) Information collected automatically

• Device and browser details (approximate location, IP address, device type, browser type)
• Usage data (pages viewed, clicks, referring/exit pages, time on site)
• Cookies or similar technologies used for basic functionality and analytics (where applicable)

2) How We Use Information

We use information to communicate with you, understand your needs, deliver services, maintain security, and improve our website and operations. Typical uses include:

• Responding to inquiries and scheduling calls or workshops
• Preparing proposals, scopes, and project documentation
• Delivering services and coordinating feedback and approvals
• Maintaining records for administrative and legal purposes
• Preventing fraud, abuse, and security incidents
• Measuring website performance and improving user experience

3) How We Share Information

We do not sell your personal information. We may share information in limited circumstances:

• Service providers: tools we use for email, file sharing, project management, hosting, analytics, invoicing, or payment processing.
• Legal obligations: if required to comply with law, court order, or valid governmental request.
• Business protection: to enforce our terms, prevent harm, or protect rights, safety, and integrity.
• With your direction: if you ask us to collaborate with your internal team or vendors.

4) Cookies & Analytics

Our website may use cookies or similar technologies for essential functionality and analytics. You can control cookies via your browser settings. Disabling certain cookies may impact site functionality. If we use analytics tools, they typically help us understand which pages are useful, how visitors navigate, and how we can improve performance.

5) Data Retention

We keep information for as long as necessary to fulfill the purposes described in this Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the context.

6) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If you believe your information has been compromised, contact us promptly.

7) Your Rights and Choices

Depending on your location, you may have rights related to your personal information, such as requesting access, correction, deletion, or restriction of processing. You may also object to certain processing or request portability where applicable.

To exercise a request, contact us using the details below. We may ask you to verify your identity and clarify the request. If we cannot fulfill a request, we will explain why (for example, legal obligations or legitimate business needs).

8) Children’s Privacy

Our services and website are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can address it.

9) International Visitors

If you access our website from outside the United States, your information may be processed in jurisdictions with different data protection laws. We take steps designed to protect information consistent with this Policy.

10) Changes to This Policy

We may update this Policy from time to time. Updates become effective when posted. If changes are material, we may provide additional notice appropriate to the context.